🎯 The business: phones, tablets, laptops, game consoles, and the small appliances people would rather fix than replace. “Fix it, don’t replace it” is the recession anthem, right-to-repair laws are opening up parts and manuals, and a small storefront or a mail-in bench can run on almost no capital.
Anyone with a cracked screen, mostly students, parents and small businesses with a drawer of broken devices. A phone screen bills $90 to $300 depending on the model, a battery $60 to $120, a laptop repair $100 to $400, console work $80 to $200. Business accounts (a school district’s Chromebooks, a company’s field tablets) are the steady volume.
| Tools, microscope, heat station, soldering gear, parts stock for the ten most common devices | $3,000 to $6,000 |
| Small retail space or kiosk, first months (or a mail-in bench at home) | $0 to $6,000 |
| LLC, insurance, point of sale and repair ticket software | $1,500 |
| Training (online courses, practice on broken devices) | $500 to $1,500 |
| All-in | ≈ $5,000 to $15,000 |
Practice on fifty broken phones bought in lots before the first customer. Open accounts with two parts suppliers and learn which screen grades are worth selling. Price a menu by model and put it online; people search their exact phone. Offer a same-day guarantee for common repairs. Call the schools and small businesses nearby about device fleets.
A $180 screen repair uses a $50 part and thirty minutes. Eight repairs a day is about $1,400 of revenue and $900 of gross margin. A small shop doing $25,000 to $40,000 a month in repairs plus accessories and used device sales clears a living for an owner and a technician. Mail-in and business accounts smooth the walk-in swings.
A business license and sales tax. Some states require secondhand dealer registration if you buy and resell used devices. Data privacy obligations for the devices you handle (written policy, no browsing customer data). Battery disposal rules. Manufacturer authorized-repair programs, which have their own terms if you join them.
A repair that bricks the device; take photos and a signed intake form every time. Parts quality that varies between lots. New models that change the repair every year. Manufacturers that lock parts to the device. The shops that last keep learning, carry quality parts, and build the business accounts that do not depend on foot traffic.